When most people think of emergency plumbing, they think of a basement flooding or a bathroom toilet that will not stop overflowing. These plumbing issues could cause substantial harm to a home, both structurally and the property inside. They need to be fixed by professionals, and it needs to be done quickly. Any plumber set up in a major city, like New York City or Chicago, should be able to fix your leaks and floods. They should be able to restore your home and plumbing back to normal. If all plumbers should be able to handle this work, then what is emergency plumbing?
When looking for emergency plumbing, in a place like NYC, you should look for companies who can provide you with services that are 24/7. Any issue in a home could be a potential emergency, and so you need a plumber who can handle those problems day or night.
Some plumbing companies in NYC have regular business hours. They might do amazing work for you in the mornings or evenings, but that does not mean you can reach them at 2 A.M on a Tuesday. There is something very unpleasant about calling for a plumber in a time of emergency or crisis only to get a voice-recorded message. Real emergency plumbing means that no matter when you call you always speak with a human being (not a robot or computer). Hearing a humans voice after a couple of rings is a great sign of emergency plumbing, but the next question you ask is drastically important. "How long until you can get to my home?" There is emergency plumbing in major cities that can get to you within the hour. That is something you should be looking for when a company claims to offer emergency services.
One other drastically important thing to ask about is the plumber's pricing. Is it much different than non-emergency prices? It makes sense why emergency plumbing at 3 A.M. would be more expensive, but that isn't an excuse for companies to drastically raise prices. If you get a quote, and the quote seems rather high, then the plumber (or plumbing company) might just be trying to get the best of you.
Once you know how a company defines and practices emergency plumbing, you can call out for emergency plumbing. If you do your work first you'll be much happier with the results.